-
Links
-
Contact Us / About Us.
-
Artists & Royalty Owners.
-
Frequently Asked Questions (FAQ).
-
Terms & Conditions.
-
Dispatch Information
When you order a card you are given the option to enter a dispatch date.
Please note that this is the date we put the card in the post.
NOT the date it should arrive.
All cards are sent 1st class via
The Royal Mail.
Once posted the letters are outside our control and it is not
possible for us to guarantee that they will always arrive on time.
Please keep this in mind when you estimate the delivery date and
place your order in good time.
The following table for your guidance only:
|
United Kingdom
|
Next day (Mon-Sat)
|
|
Europe
|
3 to 4 working days
|
|
Rest of the world
|
7 to 10 working days
|
We cannot track any posted letters, as no such service is offered by the Royal Mail.
-
Dispatch as soon as possible
The dispatch date automatically defaults to
the current date, whichs means that the card will be printed and
posted as soon as possible after the order is placed.
On working days we endeavour to include each card in
the same days post (where possible) or the following working day at the latest.
Our normal working days are Monday to Friday 9.00 to 17.00 GMT.
-
Dispatch on a future date
You can also specify a future dispatch date (within a year), and
we will defer the printing and posting to that date, or the first
working day thereafter.
-
Late or missing mail
We endeavour to produce and dispatch all cards within one working
day of the order date or dispatch date entered. Once dispatched (posted), the card
is in the hands of the Royal Mail and we have no influence on what happens to it.
We send all cards by 1st. class post and delivery times can be expected in accordance with
the Royal Mail guidelines as indicated above, but they also state that a letter is not deemed
missing until 15 days have passed from it’s expected delivery date.
We will though better that by offering to re-print and post the card again if it hasn't
turned up seven days after it's expected delivery date. Please note that this offer does
not include chocolates and other add-on's ordered with the card.
In cases where they go missing or are seriously damaged on arrival we will make a claim to the
Royal Mail, and any refund will depend on the outcome of their investigation.
Any damaged packaging or content will need to be returned to
us to assist the investigation.
Please double check the recipient's full address before you order a card, as an
incomplete or incorrect address can cause delivery problems.
If your card is incorrectly or incompletely addressed, it is
likely to be delayed in the post, or indeed never arrive.
Your mail might get delivered to the wrong address,
or it might need to be sorted by hand instead of by the
automated sorting machines used by the Royal Mail.
We have no means of assuring that the address is correct and complete, and cannot
be expected to take any responsibility whatsoever for the timely delivery of cards where this
is not the case.
-
Pricing Information
All cards are charged at £3.00 as the basic charge. This includes
posting within the UK and a standard white envelope.
Additional charges are added as per following table:
|
European destinations
|
+ £0.50
|
|
Rest of the world
|
+ £1.15
|
|
Coloured Envelope
|
+ £0.15
|
|
Mail to me
|
+ £0.15
|
Prices are quoted in Pound Sterling, but can be changed from
the shopping basket to Euros or US Dollars. Exchange rates
used are updated regularly.
-
Affiliates
Please also see
www.amysbloomers.co.uk who are affiliated to us, but have a separate vaiety of cards on offer.