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Terms & Conditions

Code of conduct

Worldwidecards.com offers a unique product to a worldwide audience. We believe in decent and honest business practices and always seek to provide the best possible value for money and level of service.

We endeavour to be open for business at all times and call upon all users to use the site with common decency and respect, and not engage in any activities that might have a degrading effect on the performance and availability of the site.

In addition we do not allow the following:
  • Illegal activities of any sort.
  • Uploading of images that show any sexually explicit, violent or otherwise indecent content.
  • Inclusion of text that could be deemed as defamatory, abusive or racially prejudiced.

We shall be the sole judges on the compliance of this code. If in our opinion the code has been breached, we reserve the right to cancel any order without notification. In such cases we will make a refund of funds, less any transaction charges and other expenses incurred by us. Any illegal activities will be reported to the relevant police authorities.

If you do not agree to abide by this code, please do not use our website.


Disclaimer

This site provides the ability to upload images and alter any text displayed and printed on the cards. We therefore cannot accept any responsibility for the accuracy, decency, intellectual copyright or other of any such images or text typed or altered by the user.


Your consumer rights

Product description
The products displayed on the site are designed to be personalised by the user. Whilst we have done our best to ensure a close match between the displayed product and the one actually delivered, there may be slight differences in colours and type faces.

This is mainly due to the differences in technology between the web browser, printing software and printing equipment.

Returns
We do our best to ensure that your card is in perfect condition when posted, but it is unavoidable that card and letters at times suffer minor damage during transit, such as bent corners and similar. As all our cards are sent through the Royal Mail, it is beyond our control how the letters are treated and no refund or re-send is offered for such minor damage.

Should your card however, arrive in a very damaged condition or be otherwise defective, you should contact us immediately and we will offer to re-print and send out a replacement card. Alternatively you may return it to us and we will refund the amount you paid for the card. Refunds are made via paypal only.

If the card has failed to turn up, please read the "Late or missing mail" section on the General Info page

Cancellation
Once an order has been placed, it may be cancelled if the card has not yet been printed. The period between the order being placed and the printing of the card will vary, depending on the time of day and how busy we are, which means that should you wish to cancel the card you must contact us without delay.

For orders with more than one item, only items not yet printed may be cancelled and a partial refund will be made. Refunds are made via paypal only.

Your statutory rights
The policies set out in this document do not affect your statutory rights as a consumer.


Your privacy

Your details
In order to process your orders and maintain our accounts we need to retain your name, email address and country of residence.

Recipient details
In order to process your orders we need to retain the recipient's name, postal address and country.

These details are held for the above purpose only, and will not be passed on to any third parties whatsoever.

If you have any concerns with the above issues or indeed any other issues related to this site you are welcome to contact us.

Data Protection Act 1998
Your personal details are held in full compliance with the Data Protection Act 1998 by observing the above policy.

This act is overseen by the Information Commissioner who deals with all complaints in this respect.

Please contact us if you wish to see a full account of the records we hold on your personal information.

Unsolicited email
Hate junk mail? Well so do we.

Therefore; Neither your personal details nor those of the recipients will be passed on or sold to any other parties whatsoever.

We do not use them ourselves either for marketing activity of any sort.

We do though reserve the right to send an email alert to you as a customer if there have been a significant change to the website, our service or other important information. This will only be on very rare occasions.

Cookies
This site saves a so-called session cookie on your computer. This cookie is necessary for the card design process and shopping basket to work. Please be aware that the cookie is not used for any other purpose and does not pose a threat to your system or violates your privacy in any way. The cookie in question is non-persistent, which means that it is automatically deleted when you close the browser.

Click here to read more about cookies (on the Microsoft website)

If you have session cookies disabled on your computer, the site will not work properly. Using this website and its facilities constitutes your acceptance of our session cookie.


Copyrights

All content on this site is subject to our copyrights or those of our third party designers or authors.

It is unlawful to copy, change, re-distribute, re-sell or otherwise infringe the copyright of any material contained on this site, and you are not permitted to do so unless specific permission in writing has been sought and obtained from us.